General

Your privacy is important to us. By accessing or using the Loudplay Services (the "Services"), which aggregatively mean the Loudplay.io website (the "Website"), any mobile apps published and marketed by Loudplay AM LLC in Google Play Storeor any other stores, and desktop apps available for download at the Website (the "Apps"), you agree and accept the terms of this Privacy Policy as amended from time to time and consent to the collection and use of information in the manner set out in this Privacy Policy. We encourage you to review this Privacy Policy carefully and to periodically refer to it so that you understand it and its subsequent amendments (if any).

We reserve the right, at our sole discretion, to change, modify, add, or delete any of the terms and conditions of this Privacy Policy or any portion thereof, at any time and to our sole discretion; such amendments will take effect immediately. Your continued use of the Services constitutes your acceptance of any and all such modifications.

If you do not agree to the terms of this Privacy Policy, please do not access or use the Services.

Children's Privacy

The Services are not directed or intended for children under 13. We do not knowingly collect or solicit Information from individuals under 13. If you are under 13, you should not access or use the Services. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, they should contact us at help@loudplay.io. If we become aware that a child under 13 has provided us with Personal Information, we will take steps to delete such information from our files.

What Information Do We Collect?

We may automatically collect Anonymous Information (i.e. information which does not enable your personal identification), including information transmitted by your device, certain software and hardware information about your device, technical artificial identifiers, including the type of browser and operating system your device uses, default language preferences, timezone etc.

We may collect user generated data, in form and amount as defined by functionalities of the Website or the Apps.

We may collect personal information - including but not limited to email, first name, last name, age, gender, residence address - that can be used to contact or identify you. Personal Information is or may be used:

(i) to provide and improve our Services,
(ii) to manage your use of the Services,
(iii) to improve your quality of experience from using the Services, and
(iv) to provide or offer software updates and product announcements.

We may collect Geo-Location information to enhance the Services' performance and accessibility.

In some cases you may opt to use third party authentication or share your access to third party services any other way while using the Services - including but not limited to Google account, Apple ID, Discord ID or Steam ID. In such cases, we may be obliged to store or share with a respective third party a portion of information you provide during such authorization defined by such third party in order to facilitate an expected technical effect of your action. Sharing third party authentication credentials while using , you acknowledge your acceptance of related clauses listed in the respective third party's terms of use, end user license agreement and privacy policy.

We also may collect some information using server logs and web browser cookies, such as IP addresses, which can sometimes be correlated with personal information. We may use this information for any of the purposes listed above and to assess quality of provision of the Services, to perform technical maintenance and to secure a robust performance of its features.

How Do We Share or Disclose The Information?

We do not sell your personal information to third parties.

Meanwhile, we reserve a right to disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of the Services, without your consent.

Our policy only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties via our Services, different terms may apply to their use or disclosure of the information you disclose to them. We encourage you to carefully review the applicable terms which govern the respective privacy practices of such parties. You are responsible for protecting and enforcing your rights with respect to your information.

In some cases, we may employ a third party service - including but not limited to analytics platforms, CRM, billing software, log analysis tools - to facilitate the best possible experience from using the Services which may require sharing of a portion of your personal data to accomplish tasks we delegate to them. In each such case, we manage to provide an adequate prior diligence process and subscribe to service plans from such third party services which ensure, to a technically adequate degree, implementation by such third party of best industry personal data storage, security and management standards, as well as limitation of use of data we share with them for a sole purpose of accomplishing the tasks assigned to them by our party.

How Do We Manage Security Issues?

The security of your information is important to us.

We follow generally accepted standards to protect the information submitted to us, both during transmission and once we receive it.

No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee its absolute security.

How Can You Change or Delete The Information?

For questions about your Personal Information aggregated by the Application, please contact help@loudplay.io.

We will respond to your inquiry within 30 days.

Contact Us

For questions or comments concerning this Privacy Policy, or if you have become aware of any violation of the terms of this Privacy Policy, please contact us at: help@loudplay.io.